Effective Date: 15th June 2024
ConnectIQ ("us", "we", or "our") operates the www.connectiq.ai website. This page informs you of our policies regarding the collection, use, and disclosure of Personally Identifiable Information (PII) and the choices you have associated with that data while using ConnectIQ's website and services.
By using our website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this privacy policy, terms used here have the same meanings as in our terms and conditions accessible from www.connectiq.ai.
This notice applies to the processing of PII collected by us when you:
We collect several different types of information for various purposes to provide and improve our service to you.
While using our website, we may ask you to provide certain PII that can be used to contact or identify you, which may include but is not limited to:
When visiting our office premises, we may ask you to provide PII such as your name, Aadhar/PAN number, and phone number. If you are a vendor, we might retain the contact information of the point-of-contact from your side for seamless communication.
We may also collect information on how the website is accessed and used (usage data). This usage data may include information such as your computer’s IP address, browser type, browser version, the pages you visit, the time and date of your visit, and the time spent on those pages.
From time to time, we may receive PII about you from third-party sources like databases and social media, provided these third parties have your consent or are otherwise legally permitted to disclose your PII to us. The types of information we obtain from such third parties might include your name, email address, company name, postal address, location, designation, and phone number, which we use to improve customer support, the accuracy of our records, and for sales and marketing purposes.
ConnectIQ uses the collected data for various purposes:
Your information, including PII, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By submitting your information, you consent to that transfer. ConnectIQ will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy notice.
ConnectIQ may disclose your PII in the good faith belief that such action is necessary to:
You have the right to modify/withdraw your consent or object to the storing of your PII. You can request access to any PII we store about you and information regarding the following:
You also have the right to request the erasure of your PII or to restrict processing in accordance with data protection laws and to object to any direct marketing from us. If applicable, you have the right to data portability. For any requests, please write to dpo@connectiq.ai. We will handle such requests within thirty (30) days.
ConnectIQ takes every reasonable measure to protect and secure your PII, including:
However, no method of transmission over the internet or electronic storage is 100% secure. If you believe your PII has been compromised, please contact us. In the event of a security breach, we will inform you as required by law.
All PII we collect is disposed of securely per ConnectIQ's data retention policy.
We process your PII:
We may employ third-party companies and individuals to facilitate our service, perform service-related services, or assist in analyzing our service use. These third parties have access to your PII only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our service may contain links to other sites not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the privacy notice of every site you visit. We assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our service does not address anyone under the age of 18. We do not knowingly collect PII from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with PII, please contact us. If we become aware that we have collected PII from children without verification of parental consent, we will take steps to remove that information.
We may update our privacy notice from time to time. We will notify you of any changes by posting the new notice on this page and updating the "effective date" at the top. We may also notify you via email and/or a prominent notice on our service prior to the change becoming effective. You are advised to review this notice periodically for any changes. Changes to this privacy notice are effective when posted on this page.
If you have any questions about this privacy notice, please contact us by email at dpo@connectiq.ai.